Shipping policy
Welcome to [GODSIGN]! We are dedicated to bringing you high-quality products directly from our trusted global suppliers. Please note that all orders are processed within [1–3] business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
To ensure we can offer you competitive pricing and unique products, we ship directly from our international warehouses. Because of this, our standard shipping times generally take between [7–15] business days for delivery.
Please note: Shipping times are estimates and start from the date of shipment, rather than the date of order. Delivery times may take longer than expected due to customs clearance procedures or carrier delays beyond our control.When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become active in the carrier's system. You can track your package directly on our website or via the link provided in your shipping email.GODSIGN] is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Your satisfaction is our top priority. If your order is significantly delayed, or if it arrives damaged during transit, please contact us immediately at [shopifydropshiping1b@gmail.com] with your order number. If a package is deemed lost by the shipping carrier, we will gladly arrange for a free replacement or a full refund.
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Be honest about timelines: Do not promise "2-day Amazon Prime shipping" if your supplier takes 12 days. Customers don't mind waiting a bit if you are upfront about it, but they will get upset if you surprise them.
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Add a tracking link: Install a Shopify tracking app (like 17track or Track123) and link it directly inside your shipping policy so customers can look up their orders themselves. This cuts support emails in half!